Dok Vacations from ₩1,564,362

For one night, this hotel was fine, but please note that the property is very old, not updated and not particularly well maintained. The hot tub in my room looked dirty, especially the bath mat. When I walked into my first floor, ground level room, the window was wide open and anyone could have hopped into it. The desk attendant in the evening was rude. The desk attendant in the morning was nicer, she at least let me store my bags after I checked out because I was going to a funeral. You get what you pay for.

The property is good, although it needs an upgrade. Customer service is very average; I’m not sure the staff has been trained in hospitality. Very good location

The property itself was fine. We had three rooms for our family and stayed in the Crockfords Tower. Our kiddos were with us (5 and 10) and I felt comfortable with them venturing around the property with the nanny. My dissatisfaction comes primarily from after checking out. My mom left some clothes in a drawer and a large sum of money in the safe and called immediately upon our arrival at home. She submitted the report for the lost items, only to be told "we didn't find them." Honestly, that's enough to ensure we will never stay there again. The clothes were there, the money was there. I thought the days of having your stuff stolen in a hotel room were gone, but I guess not.

Good, but better on the Belagio side

Great location and rooms were clean and comfortable.