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"Excellent customer service "

"Was in Trinidad for work. I will definitely be staying here on future trips! "

"My stay was short(2nights) and generally good.The only issues I had was with the reception.Firstly,it’s the 1st time I have ever been called by the reception to ask me what time I will be checking out the following day.I find it quite weird and secondly on the day of my departure after having breakfast,I couldn’t gain access to my room and when I queried they have already deactivated my room room and that was just about 9a.m in the morning. It wasn’t like the hotel even had guests and without...

"It is very hard to find this property. The GPS does not take you there and it is very very confusing. It took me a good 30 minutes to find and there is no signs out at all. When I received my room I had to get the bathroom cleaned. Overall the cleanliness was ok but not to the standards. They also did the vacuuming at 2:30 am then next night at 4:00 am. The hotel is not insulated so we could hear everything. After the second night of vacuuming I kindly asked the front desk not to do this...