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"staff are nice and helpful "

"Booked 1 night stay as I arrived in HK in the afternoon and need to fly out next morning, so does not make sense for me to book a hotel room in the city. The 2 free shuttle buses (airport-hotel-airport; hotel-Tung Chung-hotel) run on regular schedule and start in the morning till night. That's the main attraction as it's easy for travellers like me who can do a bit of outlet shopping (Citygate) and dining in the limited time i had. The hotel was also able to provide anti-slip bath mat, a request that i made in advance. Overall, i would recommend this hotel if you have limited time and need to fly out of HK the next morning."

"great hotel and location."

"On previous visits to Hong Kong I’d stayed in a 5 star hotel in Kowloon, but as my budget was reduced I chose this hotel which included a free shuttle to and from the airport. I’m so glad I did it! The hotel was a good, if not better that the previous hotel, although the room was smaller I didn’t feel cramped. The staff were super helpful and friendly, spoke perfect English and gave the impression they cared about you. Just a very minor gripes; the food ordered from room service arrived cold, likewise the coffee which was not only cold but the coffee appeared to have gone AWOL. This was very quickly sorted without any fuss and an apology. I wouldn’t hesitate to stay at this hotel again. "

"Great location and they have shuttles going to two different areas in Hong Kong I will stay there again"

"Friendly service!"

"Excellent service"

"Very very easy to get from the airport to the hotel and viceversa"

"Excellent staff - Celia was terrific."