Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property
Des Moines hotel in Lovington with free breakfast and a 24-hour business center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Indoor pool, sun loungers
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Similar properties

Suite, Multiple Beds | Desk, soundproofing, iron/ironing board, rollaway beds
Sonesta Essential Des Moines
Pet friendly
Parking included
Free WiFi
Air conditioning
7.2 out of 10, Good, (1002)
The price is ₩85,733
₩100,236 total
includes taxes & fees
Nov 28 - Nov 29
Sonesta Essential Des Moines
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
4995 Merle Hay Rd, Des Moines, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive
  • Drake University - 8 min drive
  • Val Air Ballroom - 9 min drive
  • Wells Fargo Arena - 11 min drive
  • Iowa Events Center - 11 min drive

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel near Drake University
Consider a stay at Quality Inn & Suites Des Moines - Merle Hay Road and take advantage of free continental breakfast, laundry facilities, and a 24-hour business center. Guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Express check-out, a 24-hour front desk, and a computer station
  • 1 meeting room, coffee/tea in the lobby, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 116 rooms boast comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 250.00 per stay
  • Cleaning fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Frequently asked questions

Does Quality Inn & Suites Des Moines - Merle Hay Road have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quality Inn & Suites Des Moines - Merle Hay Road?

As of Nov 14, 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Des Moines - Merle Hay Road on Dec 11, 2024 start from ₩61,840, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites Des Moines - Merle Hay Road pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites Des Moines - Merle Hay Road?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Des Moines - Merle Hay Road?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites Des Moines - Merle Hay Road?

Check-out is at 11 AM.

Where is Quality Inn & Suites Des Moines - Merle Hay Road located?

Located in Lovington, this hotel is within 3 mi (5 km) of Merle Hay Mall, Pioneer Hi-Bred Headquarters, and IHS-Iowa Health Systems. Buccaneer Arena and Iowa Gold Star Military Museum are also within 6 mi (10 km).

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 228 out of 727 reviews" "
Rating 8 - Good. 254 out of 727 reviews" "
Rating 6 - Okay. 135 out of 727 reviews" "
Rating 4 - Poor. 55 out of 727 reviews" "
Rating 2 - Terrible. 55 out of 727 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Heather

Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We would not stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Aimee

Traveled with family
Disliked: Amenities, property conditions & facilities
Smelly
Stayed 1 night in Nov 2024

4/10 Poor

tom

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping forgot to clean part of our room. We notified housekeeping in the hallway, they then immediately came in and cleaned it. Staff was very professional and accommodating. Pillows and bed very soft and comfortable. Very impressed for the price!
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was awesome help,, a excellent place .
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mitchell James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The pool was closed, and the vending machines were expensive and only took cash. There was a huge hole in the middle of the room's bathroom door that was poorly patch and was a whole different color than the paint. Breakfast was good, room was clean.
Stayed 2 nights in Oct 2024

8/10 Good

Nataliya

Liked: Cleanliness, staff & service
Good stuff, avoid swimming pool
Stayed 3 nights in Oct 2024

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was good except the first night, we didn’t have any cable. But it did get fixed the second day
Stayed 2 nights in Oct 2024

6/10 Okay

Regan

Disliked: Cleanliness
no
Stayed 1 night in Oct 2024

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good over all!
Stayed 1 night in Oct 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there on 3 previous occasions with excellent results but stayed this time specifically to view a game and tv was out of order. Should have asked for a discount.
Stayed 1 night in Oct 2024

8/10 Good

Sahr

Liked: Cleanliness, staff & service, amenities
Good place
Stayed 1 night in Oct 2024

4/10 Poor

Hazel P

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just ok didn't like the noise of other guest on the same floor i believe they are arguing in the middle of the night and very early in the morning/when we came outside the parking lot by the side it was pitch black not even 1 light was open because we wanted to leave at 6 am to put all our stuff out to the car we had to go to front offices and let them know finally the guy at the front office turn it on/ the whole floor on hallway was all an even and making noise.its just ok.
Stayed 1 night in Oct 2024

8/10 Good

Gina, Saint Ignatius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for overnight on the road stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel the staff was very helpful and welcoming.
Stayed 1 night in Oct 2024

4/10 Poor

Nadine, North St. Paul

Traveled with family and small children
Liked: Cleanliness
Awoken at four am to a couple fighting loudly and physically outside our door. Tried to call front desk and phone wasn’t connected. Used my cell and the guy said he saw it on the cameras and that I could call cops if I wanted. He never did anything but watch the cameras so fifteen minutes more and they are now pounding on my door waking up my kids and so I called the cops.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to while passing through. The front desk staff is always so kind, and the complex is clean enough for what you pay. There are some cosmetic fails (peeling paint, random abandoned desk phone on bed) but if you don’t focus on the negative, there is so much positive!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to interstate
Stayed 1 night in Sep 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was friendly and efficient. I had a small trailer and they were happy to provide additional parking for me. The room was large and the bed was very comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Faye

Traveled with family
Liked: Staff & service, amenities
Room had lots of updates despite being an older building. Staff called me the day of my reservation to confirm what time we planned on checking in. There is lots of highway noise, but turning on the fan helped drown it out. The bathroom did not have an exhaust fan which left the whole room feeling damp and sticky throughout our stay Tile,counters, & sink, had been updated, but tub itself was missing enamel and rusty in spots. Light switch plate was caked with years of grime. There was stayover service provided and new towels were brought in daily. Breakfast was average for a 2 star hotel and heads-up they do not allow you to bring it back to your room to eat. Pool towels were provided and plentifully stocked. Bath towels were an average mix of brand new with threadbare/stained towels. Wires were hanging out of the wall above the bathroom light and the ceiling was flaking, but shower was hot and had good pressure. Toilet was very clean and in good working order. Overall, I would stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had these reservations for 7 weeks. Unfortunately the quiet rest we expected back at that time was overrun with 168 band competition participants. The first night the LOUD noise above us went on until after 12 midnight. We mentioned it to the chaperons at breakfast the next morning and they stated they would take care of it. Our 2nd night had the noise begin at 9:38 and we finally went to sleep at 10:20 while it still continued because we were that tired from the night before. The facility definitely is not sound proof and when they stomped their feet or perhaps jumped back and forth between the beds, the walls creaked as well as the ceiling. It was a big disappointment this time because of who was staying there and not because of the property. We will stay there again just as we have many times before, but . . . . - hopefully we will not see a repeat offense. A good night's sleep is important in keeping alert when you drive the next day or your customers may not get the chance to return.
Stayed 2 nights in Sep 2024

2/10 Terrible

Destiny

Traveled with family
Liked: Amenities
Disliked: Staff & service
Bad staff who do tend to customer needs
Stayed 2 nights in Jul 2024