Cote Landaise, France hotel rooms at the Mer & Golf

"We came to stay with friends who were not staying that far away. The instructions for when we arrive were given to us via email and a quick phone call to explain. E were disappointed with the fact that the code wasn’t sent to us when it was changed. We tried calling the numbers provided to ask what the code were but was told we had to wait until 2pm. I wanted to get in to the apartment because I needed my car keys. Why we didn’t receive an email."