Birch Hill Suites Columbia

2.0 star property
Hotel in Columbia with free parking

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Birch Hill Suites Columbia

Cleanliness standards
Cleanliness standards
Cleanliness standards

Reviews

6.6 out of 10

Popular amenities

5.2 out of 10
Guest amenities rating.
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
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Room options

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About the neighborhood

Map
3100 Wingate Ct, Columbia, MO, 65201

What's nearby

  • Women's and Children's Hospital - 2 min walk
  • Columbia College - 6 min drive
  • Mizzou Arena - 7 min drive
  • Faurot Field at Memorial Stadium - 7 min drive
  • University of Missouri - 7 min drive

Getting around

  • Columbia, MO (COU-Columbia Regional) - 14 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Casey's General Store - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Slim Chickens - ‬3 min drive

About this property

Birch Hill Suites Columbia

Property highlights
Birch Hill Suites Columbia provides amenities like dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • RV/bus/truck parking, free newspapers, and a front-desk safe
  • An off-leash area, barbecue grills, and a vending machine
Room features
All 81 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations
  • TVs with premium channels and DVD players
  • Kitchenettes, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 50 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees
  • Towels fee: USD 10 per person, per week (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Candlewood Suites COLUMBIA
Candlewood Suites Hotel COLUMBIA
Candlewood Suites Columbia-Ft. Jackson Hotel Columbia
Suburban Extended Stay Hotel Columbia Hwy 63 I-70
Suburban Extended Stay Hotel 63 I-70
Suburban Extended Stay Columbia Hwy 63 I-70
Suburban Extended Stay 63 I-70
Birch Hill Suites Columbia Hotel
Birch Hill Suites Columbia Columbia
Suburban Studios Columbia Hwy 63 I 70
Birch Hill Suites Columbia Hotel Columbia
Suburban Extended Stay Hotel Columbia Hwy 63 I 70

Frequently asked questions

Is Birch Hill Suites Columbia pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per week. Service animals are exempt from fees.

How much is parking at Birch Hill Suites Columbia?

Self parking is free at this property.

What time is check-in at Birch Hill Suites Columbia?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Birch Hill Suites Columbia?

Check-out is at 11 AM.

Where is Birch Hill Suites Columbia located?

Situated in Columbia, this hotel is steps from Women's and Children's Hospital, and within 3 mi (5 km) of Missouri Heart Institute and Boone Hospital Center Med Records. Stephens College and Landmark Hospital are also within 3 mi (5 km).

Birch Hill Suites Columbia Reviews

Reviews

6.6
Rating 10 - Excellent. 86 out of 385 reviews" "
Rating 8 - Good. 112 out of 385 reviews" "
Rating 6 - Okay. 72 out of 385 reviews" "
Rating 4 - Poor. 35 out of 385 reviews" "
Rating 2 - Terrible. 80 out of 385 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ederson

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty full of cockroaches the doors don't close and there are many people smoking
Stayed 1 night in Aug 2024

2/10 Terrible

Lindsey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was exceptionally friendly. Beyond that, there is nothing that I found positive about the property.
Stayed 1 night in Jul 2024

8/10 Good

Kelsy

Liked: Staff & service
Disliked: Cleanliness
Not exactly like home, but it’ll do
I must say, considering the number of turnovers on ownership and management, and the class of the majority of people staying here are amongst the homeless variety, the ladies running it do a great job at keeping things in order and in line, despite the nature of most of the unruly guests. Definitely have seen a few roaches, but nothing extreme.
Stayed 1 night in Jun 2024

8/10 Good

Kermit

Stayed 1 night in May 2024

2/10 Terrible

linda

Traveled with family
Will not stay again
Not clean, service was very poor and
Stayed 1 night in May 2024

2/10 Terrible

Pam

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled our reservation. They overbooked. Never saw the property
Stayed 1 night in Mar 2024

4/10 Poor

Jeremiah

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The reviews are true on the cleanliness of this place. Really makes a person question how much cleaning they do. They say they are renovating now and i hope they improve in the future. No live bugs were found during our stay, but one dead cockroach was found. (Not going to upset this hillbilly family much lol. It was dead and only one.) But the cleanliness in general is just poor. Absolutely amazing customer service! The lady who checked us in was an incredibly nice woman! Thank you very much for your kindness and hospitality! For being a cheaper place to stay, a person cant complain too much, but i really dont see why they couldnt clean some more. And yes, it smelled some. I will not defend by saying it wasnt that bad, but some reviews are a little harsh and over exaggerated. I dont know, maybe its just because i live in the country where I'm upwind of 3 hogbarns, but it didnt bother me that bad. Plus you are allowed to smoke in this place, so yeah no room for anyone to complain about smoke smells. Was happy i had a place my aunt could smoke inside! Thanks suburban suites for the stay and i wish you luck with your improvements!
Stayed 1 night in Mar 2024

2/10 Terrible

Aiden

Traveled with group
Disliked: Property conditions & facilities
Not going here again
Smelled bad and felt like a homeless shelter rather than a hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Rhonda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything.... people we especially super helpful.....❤️❤️
Stayed 2 nights in Dec 2023

6/10 Okay

Michael

Business traveler
Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Sheryl

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again. The bathroom was dirty. The door into the bedroom must have had holes punched in it. Overall just terrible. Good thing we were only going to sleep at her up and leavr
Stayed 1 night in Nov 2023

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were a lot of dogs being taken in & out. The doors & drawers to the room furniture was broken. The room's walls were filthy.
Stayed 2 nights in Nov 2023

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not use this hotel.
Terrible experience. We arrived at the hotel and the desk was unmanned and the window gate closed, despite a sign saying 24 hour service. We could not get anyone to answer the phone until several tries, at which point an annoyed and clearly recently asleep rude woman answered and said she would come down but never did. We were unable to check in and had to find another hotel. Now I have to fight for a refund. By the way, the grounds and lobby were dirty and appeared unsafe. Do not stay at this hotel.
Stayed 1 night in Oct 2023

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I walked into the TINY lobby, there was a horrible stench and though I had made a reservation ahead of time, I was told there were no rooms, which I was kind of grateful for after seeing some questionable characters hanging around the parking lot.
Stayed 3 nights in Oct 2023

10/10 Excellent

Teresa

Stayed 1 night in Sep 2023

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Unclean and very run down. Staff very unprofessional. Constant odor of marijuana. Uncomfortable. Not a regular motel and suites for long time inhabitants
Stayed 4 nights in Sep 2023

2/10 Terrible

Diana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment
When checking in, there were 3 people at the desk. They were playing around and it took over 20 minutes to get checked in. There were no curtains over the window. No cups. I could not be moved to a different room because they were over booked. I had several friends that had booked a room for the same night as I did, Sept. 8th, 2023. That were turned away because "the hotel was over booked" luckily they were able to find rooms at the Windgate. I have stayed at the Suburban several times over the last 20 years so I cannot express to you how disappointed I was with this visit
Stayed 1 night in Sep 2023

2/10 Terrible

Andrew

Stayed 1 night in Sep 2023

2/10 Terrible

Scott

Stayed 1 night in Sep 2023

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Disliked: Amenities
Despite what people might say about petty little things they work hard here to provide a service. I hsve alwsys been respected and respect is given when it is got. Its a business like any other providing services to those that ask.
Stayed 1 night in Aug 2023

4/10 Poor

Lorenzo

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
dirty & smelly
Stayed 3 nights in Aug 2023

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They were in the middle of renovations. The front desk lady was nice, but the room only had one towel, no wash clothes and no hand towels. I went to get more, snd the front desk was closed. We saw roaches, after we settled in the room, the floors had some greasy feel to them, the tub was not clean. The beds had clean sheets and were made, but the pillow was lumpy.
Stayed 1 night in Jul 2023

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

6/10 Okay

Paul

Liked: Staff & service
Andrea at the front desk was very nice and professional.
Stayed 1 night in Jun 2023

2/10 Terrible

KATHY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confirmation means nothing
I had a confirmed reservation and was on my way only to get a call at 1 pm the day I was to check in from the establishment stated she had to cancel my reservation because no one checked out. Why confirm only to cancel? Unacceptable!
Stayed 3 nights in Jun 2023