Find Pet-friendly Hotels in Chester

"We loved the Palm Court and our Superior room. The pool and changing rooms need updating and making more space to put more loungers as there is nowhere to go after you have used the pool and sauna. The jacuzzi is too small for the size of the hotel and its clientele. "

"Lovely stay. The building is a little dated in parts. The service was a little lacking at times, it felt like a lot of the staff members were new and inexperienced. We had breakfast and a bar snack and all the food was excellent. "

"Cannot fault this hotel, stayed there twice now and it’s lovely, food so nice staff are lovely too, partner loves the spa and he said it’s spotless "

"First time here. Excellent - enjoyed my stay. "

"Check in was good and hotel staff all very friendly and helpful. Only slight negative for me is that I suffer from allergies - (dogs) and presume the room is one which allows dogs but even though the room was clean the I did suffer all night and into the next day."

"Only over night but really friendly service"

"Staff very helpful and restaurant offered a decent range of options. Bed extremely comfortable and 1st floor corridor generally quiet. Somewhat disappointed that room was not made up until after 4pm on a couple of days, had to go down to lounge area to wait for cleaners to finish. Also noticed that glasses were left outside rooms and not collected from several hours, this presented a trip hazard and a danger for guests especially children. Overall a most enjoyable 4 day stay."

"Breakfast tray was not collected 2 days in a row. Tray sat outside my room after 7.00pm even after advising front desk twice. Apart from the breakfast situation everything was lovely "