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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
Adults-only hotel with 4 outdoor pools and a full-service spa

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Reception
Aerial view
4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Room service
  • Gym
The current price is ₩550,377
₩550,377 total
includes taxes & fees
Mar 3 - Mar 4

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View | Premium bedding, in-room safe, desk, laptop workspace

STAR Class Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Directors Suite One Bedroom

Directors Suite One Bedroom | View from room

Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Rainfall showerhead
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

Premium bedding, in-room safe, desk, laptop workspace

STAR Class Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Rainfall showerhead
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

4 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

On private beach
Pool
Breakfast included
All inclusive
7.6 out of 10, Good, 924 reviews
The price is ₩609,347
₩609,347 total
includes taxes & fees
Feb 7 - Feb 8
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
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About the neighborhood

Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028

What's nearby

  • Playa Mujeres Golf Club - 8 min drive
  • Mujeres Beach - 16 min drive
  • Isla Mujeres Ferry Terminal - 86 min drive
  • Dolphin Discovery - 93 min drive
  • North Beach - 93 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Flavors - ‬16 min walk
  • ‪Mar - ‬15 min walk
  • ‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Luxury all-inclusive hotel near Playa Mujeres Golf Club
Consider a stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only and take advantage of a free breakfast buffet, a swim-up bar, and a terrace. Indulge in some rest and relaxation at PH Spa, the onsite spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch, and dinner. Pilates classes and yoga classes are offered at the 24-hour health club; Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Smoke-free premises, tour/ticket assistance, and a 24-hour front desk
  • Concierge services, coffee/tea in the lobby, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 380 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Rainfall showers, shower/tub combinations, and free toiletries
  • Flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No elevator
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of Jan 31, 2025, prices found for a 1-night stay for 2 adults at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only on Mar 3, 2025 start from ₩550,377, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Self parking and valet parking are free at this property.

What time is check-in at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, the property is all-inclusive.

Where is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only located?

Situated in Costa Mujeres, this all-inclusive hotel is 2.8 mi (4.5 km) from Playa Mujeres Golf Club and within 6 mi (10 km) of Mujeres Beach and Punta Sam Ferry Terminal. Ultramar Ferry Puerto Juárez and Punta Sam Beach are also within 9 mi (15 km).

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 227 out of 494 reviews" "
Rating 8 - Good. 101 out of 494 reviews" "
Rating 6 - Okay. 63 out of 494 reviews" "
Rating 4 - Poor. 48 out of 494 reviews" "
Rating 2 - Terrible. 55 out of 494 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liborio

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful just check in at 3 is to late to check in
Stayed 2 nights in Jan 2025

10/10 Excellent

Shawn thomas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. We did have an incident during our stay but the staff was amazing and made sure it didn’t affect the rest of our holiday. Handled extremely well. Our guest services rep was amazing. Our first room was great and when we received an upgrade it was even better!!! Love that almost all of the room have a view of the ocean (at least on the adult side). Brazilian restaurant was definitely the best out of all that we tried. Buffet was decent but was overly crowded as the restaurants were hard to get in.
Stayed 7 nights in Jan 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marla did an amazing job ensuring I had everything I needed. She was always prepared to assist and solve any problem or question I had. Great Job Marla.
Stayed 1 night in Jan 2025

10/10 Excellent

Charnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs faster service with drinks but other than that it was a 10/10 I highly recommend
Stayed 2 nights in Jan 2025

8/10 Good

Takisha

Liked: Cleanliness, staff & service
The property was beautiful, however the hot tub was cold in the pool area and in the Spa.
Stayed 4 nights in Jan 2025

8/10 Good

LaKeisha

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Byron Lee, Montrose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly but lacked in restocking of coffee, didn’t bring both bottles of liquor that they had us pick out at check in, room service dishes were not picked up for a couple days.
Stayed 6 nights in Dec 2024

10/10 Excellent

William Neal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Planet Hollywood..The grounds, staff, activities and amenities were better than expected. Our concierge Marla is an asset for Planet Hollywood. My 80 year old mother mase the trip with is and we needed a wheelchair for her and Marla handled our request like a pro. Also, Diego and Frankie Boy kept our glasses full during our poolside visit. I would bring my family to this resort again.
Stayed 4 nights in Dec 2024

8/10 Good

timi yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was over all great. Only thing i didn't care for was the fact that you had to download too many QR codes just to see what was going on at the resort and to reserve a table at any of the restaurants and to see their menu. And there is not enough activities on the adult side. I would recommend this resort. 12/12/2024.
Stayed 4 nights in Dec 2024

6/10 Okay

Daniel Scott

Traveled with group
Junior suite was nice, food not so good. Would I go back? No
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the fact that it was adult only dining options even at the buffet. Staff new us by name even if we did not interact with them through out the stay. Thonly did a great job making sure to give us his picks on where to eat. The resort was clean. The staff ensure we were taking car of.
Stayed 3 nights in Nov 2024

10/10 Excellent

Idalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about the property.
Stayed 4 nights in Oct 2024

8/10 Good

TIffani D. D

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The majority of the staff want to make sure that your trip is as pleasant, enjoyable and memorable as possible. Ricky Bobby helped with our daughter's 30th birthday celebration with decorating our cabanas and delivering her a cake. And Hector was amazing in getting whatever our hearts desired. Our party of 11 really enjoyed them both...
Stayed 5 nights in Oct 2024

8/10 Good

BeatriceJene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was great the rooms do have wear and some doors in the rooms wouldn’t close but overall good. I do recommend requesting a dehumidifier for your room with all the humidity.
Stayed 6 nights in Oct 2024

8/10 Good

BeatriceJene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

isabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 7 nights in Oct 2024

6/10 Okay

Frank

Traveled with partner
Liked: Staff & service
For the resort to be a new property, the rooms have not been well maintained and look older than they are. A lot of dust on the ceilings and around the vent areas
Stayed 6 nights in Oct 2024

10/10 Excellent

Estefania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia de 1noche
Fui a celebrar el cumpleaños de mi hermana, solo una noche. En general nuestra experiencia fue buena. Los únicos detalles es que al llegar se tardaron un poco en atendernos con el auto, en la habitación algunos muebles estaban un poco sucios. Las amenidades que brindan en la habitación son básicas, sí hay plancha, secadora de cabello, jabón, shampoo y refrigerios. Gracias a la preferencia de Expedia, Dyron nos atendió excelente y nos ayudó con la reservación de la cena. Felipe, también concierge de Expedia, nos asistió en reservarnos el cuarto de hospitalidad para poder disfrutar un rato más del hotel después de nuestro check-out. El único inconveniente que tuvimos, después de hacer check-out, fue que un bar tender de la alberca de adultos se portó de manera algo altanera al exigirnos nuestro pase de salida para poder atendernos y dar nuestras bebidas, el pase de salida es de papel y estando dentro de la alberca es complicado llevarlo a la mano, por lo que recomiendo que pongan un brazalete especial para aquellos huéspedes que hacen check out y sigan disfrutando de las instalaciones hasta las 5pm sin problemas de este tipo.
Stayed 1 night in Oct 2024

2/10 Terrible

Napoleon

Stayed 2 nights in Sep 2024

10/10 Excellent

Ladrina

Stayed 3 nights in Sep 2024

2/10 Terrible

Tameka

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping stole my Necklace. Call security improve that my necklace was in my room, however, they couldn’t do anything about it because the person that stole it was already gone the hotel didn’t care.
Stayed 4 nights in Oct 2024

6/10 Okay

Cheryl L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

6/10 Okay

Rony M

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The a la carte dining options, when the menu wasn't limited, provided a good variety of different cuisines. The private pool cabanas were also very nice, however, very overpriced.considering what was already paid for the room. The drinks were terrible, consisting of low quality alcohol and even if you did pay the extra for star class, you could only get the premium liquor at very limited bar locations.
Stayed 10 nights in Sep 2024

6/10 Okay

aminah

Liked: Cleanliness, staff & service, amenities
Although the resort is beautiful I only gave it a three star because I was placed on the 5th floor and the elevators were inoperable my entire stay . After several complaints my room finally was changed to the 2nd floor two nights left in my vacation. I did not feel safe Walking up and down the stairs . There was also lots of debris that had not been cleaned from the previous storm .. vip access benefits was a rip off just another way to sell timeshare
Stayed 4 nights in Sep 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything,spacious,clean,safe
Stayed 4 nights in Sep 2024