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New Hotel Charlemagne

4.0 star property
Hotel with a 24-hour front desk, near European Union Parliament Building

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Photo gallery for New Hotel Charlemagne

View from room
Bar (on property)
In-room safe, desk, soundproofing, free WiFi
Club Room, Terrace | Terrace/patio
City view from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Breakfast available
The current price is ₩168,976
₩185,980 total
includes taxes & fees
Apr 23 - Apr 24

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Club Room

Club Room | In-room safe, desk, soundproofing, free WiFi

Club Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Private bathroom
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, Terrace

Club Room, Terrace | Terrace/patio

Club Room, Terrace

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout drapes/curtains
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for City Room

In-room safe, desk, soundproofing, free WiFi

City Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Boulevard Charlemagne 25-27, Brussels, 1000

What's nearby

  • European Union Parliament Building - 14 min walk - 1.2 km
  • Royal Palace of Brussels - 5 min drive - 2.8 km
  • La Grand Place - 8 min drive - 3.5 km
  • Manneken Pis Statue - 8 min drive - 3.5 km
  • Avenue Louise - 8 min drive - 4.9 km

Getting around

  • Brussels-Schuman Station - 3 min walk
  • Maalbeek-Maelbeek Station - 7 min walk
  • Brussels Airport (BRU) - 25 min drive

Restaurants

  • ‪Hairy Canary - ‬2 min walk
  • ‪Kitty O'Shea's - ‬1 min walk
  • ‪Le Coin Du Diable - ‬2 min walk
  • ‪Kafenio - ‬1 min walk
  • ‪Charlemagne building - ‬2 min walk

About this property

New Hotel Charlemagne

Upscale hotel near European Union Parliament Building
Located close to Royal Palace of Brussels and La Grand Place, New Hotel Charlemagne provides dry cleaning/laundry services, car rentals on site, and a bar. In addition to a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A 24-hour front desk, a front-desk safe, and a banquet hall
  • 1 meeting room, luggage storage, and tour/ticket assistance
Room features
All 68 rooms include comforts such as 24-hour room service and free international calls, as well as thoughtful touches like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with satellite channels
  • Separate sitting areas, heating, and daily housekeeping

Languages

Bulgarian, Dutch, English, French, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 35 per day)
  • Limited onsite parking (max 6 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night
  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 35 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel New Charlemagne
New Charlemagne Brussels
New Charlemagne Hotel
New Hotel Charlemagne
New Hotel Charlemagne Brussels
New Charlemagne
New Hotel Brussels
New Hotel Charlemagne Hotel
New Hotel Charlemagne Brussels
New Hotel Charlemagne Hotel Brussels

Frequently asked questions

Is New Hotel Charlemagne pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at New Hotel Charlemagne?

As of Apr 21, 2025, prices found for a 1-night stay for 2 adults at New Hotel Charlemagne on Apr 23, 2025 start from ₩168,976, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at New Hotel Charlemagne?

Self parking is available for EUR 35 per day. Limited spots are available.

What time is check-in at New Hotel Charlemagne?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at New Hotel Charlemagne?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is New Hotel Charlemagne located?

Located in European Quarter, this hotel is within 1 mi (2 km) of European Union Parliament Building and Royal Palace of Brussels. La Grand Place and Manneken Pis Statue are also within 2 mi (3 km). Brussels-Schuman Station is only a 3-minute walk and Maalbeek-Maelbeek Station is 7 minutes.

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New Hotel Charlemagne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 241 out of 1001 reviews
Rating 8 - Good. 438 out of 1001 reviews
Rating 6 - Okay. 213 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Good location.
Stayed 1 night in Aug 2024

6/10 Okay

Claus

Liked: Cleanliness, property conditions & facilities
Not especially good
Stayed 1 night in Mar 2025

4/10 Poor

Martin

Liked: Staff & service, property conditions & facilities
Property was tired and out of date and staff when leaving was very unhelpful and told me that I should have done the check out the night before despite me having told staff that I was cutting my stay short by a day and providing all paperwork and credit card when requested at check in. I do not think.i will be returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bradley

Great location. Very friendly staff.
Stayed 1 night in Jul 2022

10/10 Excellent

Zalán

A surprisingly nice and well-equipped place in the European District, with lots of great dining options nearby.
Stayed 4 nights in May 2024

8/10 Good

Stefano

Good place to be
Stayed 1 night in Jun 2023

10/10 Excellent

Mohan Ramesh

So convenient for work with EU.
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Great hotel

Perfect, charming hotel. It was a very convenient location for us - close to my office near the European Commission and easy for my husband to get to the main tourist areas in the city by metro. The bed was very comfortable and the hotel was clean and well maintained. We checked in very late in the middle of the night and the front desk staff member who checked us in was incredibly kind and moved us through the process swiftly. He gave such a warm welcome to two weary travelers - we were very grateful. We will definitely stay again if we’re ever in Brussels.
Stayed 1 night in Jul 2024

8/10 Good

Glen

Ok and clean, dated rooms and very poor selection for breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

So worth it!

It was more than I expected. Very comfortable bed. Even the baby cot was nice, comfortable and clean.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Ok for a short business stay but...

Service was very good, the reception staff are very professional and breakfast excellent. However, my room was in need or a refit. The bathroom basin was cracked in several places and the carpet, although clean, was very worn, as were most of the furnishings. Not a 4 star, more like three and not worth the 4 star premium price.
Stayed 2 nights in May 2024

8/10 Good

Joakim

It was a very good location. I would have regarded the list price to hight (ca 300 EUR) but the offering via hotels.com (126 EUR) it was an excellent solution. I did not use any of the services as I normally on business trip's just use the bed. But excellent location, fresch, clean, reception open late (as you normally arrive late after a workday) and a bottle of water on the room and a nice bed. Bacsically all you need
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Worn

Seems nothing much has been done since 1980s. Breakfast just average.
Stayed 2 nights in Oct 2022

6/10 Okay

ANTOINE

It's not a 4star hotel

Very disappointing 4star hotel. It looks like a cheap 3star hotel. No hote amenities (no shampoo, no hair conditioner, just liquid soap and that's it). AirCon was not working. Avoid !
Stayed 1 night in Sep 2023

4/10 Poor

Eric

Liked: Room comfort

No Air conditioning

Booked a City room, with air conditioning (32c outside on that week) but upon arrival was told it was only a regular room without air conditioning! Tried to sleep with window open but noises made it impossible for me to sleep, which was the point of the hotel!
Stayed 1 night in Jun 2023

2/10 Terrible

John

Disliked: Staff & service, room comfort
Firstly at check in the receptionist called Denis never acknowledged me just took my passport without even hello or welcome. On the website I have booked a city room which clearly stated I had air-conditioning. When I got to the room alas there was no air-conditioning so when I went back down to reception I was told that I would have to pay €25 extra for air conditioning With matter of fact attitude. Unbelievable extortion
Stayed 1 night in Jul 2022

8/10 Good

Ernesto

Stayed 3 nights in Mar 2025

10/10 Excellent

Christer

Stayed 1 night in Jan 2025

10/10 Excellent

Jordan

Stayed 2 nights in Dec 2024

4/10 Poor

Peder

Liked: Property conditions & facilities
HOTELLET VIRKER SLIDT, OG TRÆNGER I DEN GRAD TIL EN RENOVERING.
Stayed 2 nights in Dec 2024

8/10 Good

L

Stayed 2 nights in Nov 2024

8/10 Good

mehiaoui

Stayed 1 night in Oct 2024

10/10 Excellent

Karol

Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Centralt beliggende hotel meget tæt på EU. Hotellet bærer præg af at være slidt med løbende vandhaner, ældre senge og gammel interiør, men var rent. Morgenmad ok men meget standard
Stayed 3 nights in Sep 2024