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"My only complaint would be the lack of air conditioning, as the weather was exceptionally hot in July 2023. Having said that, I was aware that the rooms didn’t have air on when I booked. The hotel provided fans for myself and my travelling companions."

"We stayed here for 4 nights. Wednesday through Sunday. There’s a bus stop right down the street but only until 7pm. If you come back to hotel after that the nearest bus stop is a 15-20 minute walk. And on Sundays the bus doesn’t run until 1pm- which was unfortunate because we needed to get to the airport- but staff arranged a taxi for us on Sunday morning which was fantastic. Other than limited transportation in area, everything else was great. The room was spacious and perfect for what we...

"We stayed first week of December and loved the proximity to the Christmas market, our room overlooked it! Very walkable to access the city for meals and shopping. Room was fanatic and loved the spa. "

"Very friendly and helpful staff. Nice room, good breakfast & centrally located to Christmas market."

"Staff was very accommodating and helpful. Acoustic insulation between rooms is poor. External scenery is amazing"

"The property was beautiful. We stayed in the back building. Unfortunately the heat did not work in one of the rooms we stayed in. The Hotel tried their best to get it working at night and when they couldn’t, they issued us a full refund in the morning. They were very helpful."

"The location was perfect. We loved being in the center of things. Breakfast was wonderful. The gentleman who checked us in was very abrupt and grumpy. He acted as if we were inconveniencing him to be there. Each question was given a vague, unhelpful reply. Perhaps it is time to retire, since he doesn’t appear to be enjoying his job anymore. Otherwise, lovely stay in an old world hotel."

"I have stayed at the Merkur for many years and enjoy the quietness and atmosphere. Baden Baden I'm my place to escape from my busy life. "