Binga Vacations from ₩915,826

El hotel está muy bien ubicado y es agradable, lo malo es que es muy antiguo y los aires acondicionados son bastante anticuados y ruidosos

Fantastic property. Staff was great

I usually have an amazing and relaxing experience at the W. This time started the same way except, starting the morning after my first night, there was a very loud truck in front of the hotel. It was making a constant loud running noise that disturbed my rest significantly. In addition to this, one evening I returned to a fire truck/police scene outside the hotel because a room caught on fire. This left me unable to access the hotel just prior to dinner plans. The hotel manager acted like she didn’t know what noise I was talking about when you could clearly hear the humming sound from the truck. She offered to comp the $87/night resort fee despite this being a >$5k spend including my stay and spa treatments. I was grateful but underwhelmed. I would have hoped for better compensation given the circumstances.

The television in our room did not work, when we arrived and asked for a cot we were told that we should have reserved one when booking. It felt very much as if we were an inconvenience. The room was small and cell like but very clean. Location was good and close to everything. Parking was a challenge.

The only bad thing about the location is the noise at night. Cars rev their engine which wake you up several times a night. Unfortunately, this alone is why I won’t book at East again.