Alsace-Lorraine 5 Stars Hotels

"We chose the hotel based on prior recommendations and also the location. We explored the Petite France and Old Town Strasbourg areas and enjoyed the many restaurants, coffee shops and shopping. There was a lot to see and the location of the hotel was perfect. The staff was amazing and helpful. We appreciated their thoughtfulness when they found out it was our anniversary. "

"Advertised as air conditioning and heating (on Hotels.com, their own website, and a phone call to confirm) but turns out that the hotel disabled air conditioning and refused to allow use. Hair in shower upon check-in. Overall, beautiful room but uncomfortable due to lack of air conditioning despite confirming availability of such when booking."

"Hotel has an excellent location with an easily accessible parking lot in front of it. Walking to most attractions is less than twenty minutes."

"We loved staying at this property. The hotel common areas and rooms are beautiful and the staff is very helpful. Fresh bottles of water are delivered daily. The hotel lobby is lovely and having 2 Michelin star JYS in the building was a bonus. Proximity to old town was perfect. Close enough to walk daily without being in the middle of the crowds. "

"We stayed in the annex in room 351, beautiful room, very comfortable king bed, bathroom was large and the shower was amazing. Large windows that opened onto the canal. Would definitely stay and recommend this hotel when stay in straubourg. "

"Amazing hotel, 5 🌟 experience, you get what you pay for. "

"I enjoyed staying here. As a female traveler I felt very safe. The restaurant wasn’t open on Sunday and Monday however they helped me find other restaurant options. It was a lovely stay."

"We had planned to stay four nights but left after two because of lousy service and bad location. We had paid more than $1,000 in advance to stay at this place and thought it would not be too much to ask to have coffee brought up to the room in the morning (since there was no coffee maker). One of the very young women who seemed to be running the place said she would bring it at 7 a.m. but never did. My husband went down to ask about it at 7:30 but the young woman said she was "busy." We had a...