PROS: Location is great, grounds well kept, there is food and drink served, decent sized kitchen area, laundry (1 washer/1 dryer- staff failed to put note on the dryer or tell guests that it was out of order:( so I had to pack wet clothes), lg. common area with tables inside and out, and the staff is nice, though most were maybe too young to provide good customer service.
Cons: This is NOT a place to stay if you have physical disabilities- it is a warren of halls, stairs, and doors leading to more halls, stairs, and doors. There is no elevator or convenient exit/ entrance to get from the main building to the strictly accommodation building. I found desiccated ice cream running down the wall that had probably been there for a few weeks/ month. They did come and clean it promptly, however upon remaking my bed, I noticed the duvet cover on my blanket had blood on it. Not mine. More than likely a stain that did not wash out, but glaringly obvious for whoever "changed" it. I had noticed a hair on my bed on my 1st night, but I thought maybe it was just the cleaners. At this point though, I felt like maybe this room hadn't been cleaned. The manager apologized via email, and the cleaner put a new sheet on the bed, but when I told him about the blood he blamed the laundry service. Maybe so, however NO ONE came to take it away? Disappointed by lack of customer service. I was offered a beverage as a token, but it was as I was leaving. I would stay here again, but would do a clean chec