The staff is friendly, welcoming, attentive, I had a positive experience at the hotel. Two slight downsides - the internet in the room is not very strong/irregular. However, if you take a call in the dining room or the lobby, it is strong/consistent. Also, I was there during rainy season, so the carpeting in the hotel room gives off a stale smell. Besides those two things, its okay. The breakfast is very good, the gym is very very nice.