$500 a night hotel operating like a $50 a night motel. Show up and the front entrance to the lobby is locked. The desk clerk can't find my reservation. When she does, she tries to charge me again although I already paid.
It's ten pm, I get upstairs to get my family to bed and there's music blaring from outside.
I wake up the next morning to take a shower and the refillable bottle of shampoo attached to the wall is completely empty. Bone dry. I ask my wife to ask for more, they eventually bring another bottle, and I find the conditioner is bone dry.
And I notice that the soap I have been using was another replacement bottle that the previous tenant had to ask for, because it was not affixed to the wall. It must be policy to just not refill the shampoo because there's no time to do it.
They had 11 hours to get the room ready and they missed this. What other corners did they cut?
I went to breakfast and the sausage gave us diarrhea.
This place runs like a motel six, which I probably should have stayed at, and saved about five hundred dollars.
Hilton needs to pay its staff, offer new staff enough pay to attract workers, and stop hoarding these exorbitant rents. That or sell Hampton to someone who can run this place competently.
Don't stay here. It is just not worth it