업턴 비숍 B&B

“This place wasn’t what we hoped for so we didn’t stay. The room was not as big as it seemed on photos, no room to put our suitcases out. Room was dated and doors opened out onto parking lot. Very dark, no lights outside and muddy from a water main break. To make matters worse, a policeman knocked on door to say there had been an armed robbery nearby and offender was seen nearby. Very scary and unnerving. We decided we couldn’t stay and found another hotel. Swan House were not willing to refund....

“clean room, obviously very new! Staff were welcoming and they told where to go for an evening meal.”

“Very clean and pleasant room with lots of space and amenities. Wonderful guest lounge with all round beautiful views. Attentiveness Welcome and helpfulness of owners. Nothing was too much trouble. ”

“Great location, decor of the highest calibre, extremely clean wonderful breakfast and friendly staff. First class in every way!!!”

“For me, the main reason to stay in a hotel is to get sleep which requires a comfy bed, darkness and quiet. Unfortunately here the windows are very old sash style windows which are not double glazed and have lots of gaps. There were several broken locks and handles indicating they know this is an issue. Previous occupants have also tried with bits of cardboard jammed in the window and toilet paper in the window vent which was broken and open to the elements. In summary on the window, you can...