운구자 리조트

"The restaurant is very dismal. They only allow food on the second floor which makes it very restricted on seating etc. Some staff are clearly not interested in serving guests. There's very restricted option on drinks (non-alcoholic). In the breakfast there's no orange juice. Food itself is ok. The lighting in the second floor is really not for a dinner environment. It feels really like a mess-hall for a dinner. They need to open the first floor so people can sit on the patio area on the bar to eat etc. What is up with the restriction? The after drinks can also be served directly from the bar so employees don't have to walk up and down for a glass of wine etc. Don't miss out on the movie nights on the beach. This was my personal highlight of the stay, and also the room service convenience (albeit no real options of food). The beach itself isn't really nice to swim (the sand is too muddy, but locals had no issues, also they recommend not to walk barefoot on the sand --> theres' some type of spikes around (natural?) the beach area. Do not stay on Sunday nights here as the neighboring hotel will blast music till 0100 am. The staff even hate this, but the management obviously have given up on this issue. (Wednesdays too) Try to get a second floor room or a first floor room away from the stairways. You just get more privacy. Swimming in the pool just 1 hour before sunset is the best time. No one around and quiet. There was a lot of breeze during our stay. "

"Amazing property but has its flaws. It's more fourish. There are too many cockroaches and small insects in the villas for it to be an impeccable experience. The lamp shades need to replaced and are showing signs of wear-tear. There seems to be issues with communication as we never got the breakfast boxes we arranged prior through phoning the front-desk and room service. Asked for 0600am delivery but there was nothing the next day and there was no explanation from anyone. Just a poor no-show of service. The beach itself isn't particularly swimmable as there's too much low-tide. The movie night screen is way too small for anyone to enjoy. Much cheaper resorts do a better job at playing beach-side movies than The Residence. There was an issue with the key-cards, which didn't make sense as one could've lost its magnetism due to the phone, but the spare card was in the room. It just didn't work the last day. There were 3 power outages which was a first for me in Zanzibar, and there weren't any explanations for apologies from the staff. At check-out even though I made ample comments and complaints on things to be improved, they made no gesture at check-out as to ask me how the stay was or if they got any communication relayed about my issues. They just took the exorbitantly expensive drink prices in full (USD 200 in total for a few beers and mineral water). The rooms are nice with the pool, but there isn't much else here. Not really value for money. I expected more."