Our one night stay was full of awfulness! Got there about 7 pm. Staff was friendly. Couldn't get luggage cart into the room due to a huge chest blocking the entrance. Had to leave door open and hand off items to unload. There were 2 packets of coffee (1 regular, 1 decaf). Asked for more but they were "out" of Regular. Found the Hotpot in the lobby they didnt mention and went back at 8:30 for another cup but they pull the coffee at 8!! The coffeemaker used a tray-type cartridge but it Did Not fit the coffeemaker! Had to crush one end of the cartridge and turn the maker upside down and force it into place! The walk-in shower enclosure was incorrectly installed (unlevel) and kept rolling open, causing water to spray out on the floor causing a slip hazard and wasting towels to mop it up! The controls were on the fixed door end so you had to get in the shower and be blasted with COLD water to turn it on! Took about 5 minutes to get hot water flowing. The bed was hard as a rock. Maybe it was new and not "broken in?" The couch arm had a big tear in and looked worn and dirty. We were tempted to just turn around and check out but were too tired. It was an " accessible" room but the toilet was not ADA compliant. Top it off, a Very Large Cockroach crawled across the floor the next morning. We checked out before 6 am. because we wanted to, not had to. Will not go back and do not recommend!!