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Hotel Tonala

2.5 star property
Hotel in Tonalá with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Tonala

Front of property
Exterior
Design Triple Room | Bathroom | Shower, rainfall showerhead, free toiletries, towels
Design Triple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room, 2 Double Beds

Signature Double Room, 2 Double Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Signature Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Design Triple Room

Design Triple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Design Triple Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
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About the neighborhood

Map
172 Av Hidalgo Las Ánimas, Tonalá, CHIS, 30500

What's nearby

  • La Sepultura Biosphere Reserve - 20 min drive - 13.1 km
  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 22 min drive - 21.7 km
  • Iglesia Vieja - 23 min drive - 14.2 km

Restaurants

  • ‪Mercado Público Manuel Larráizar - ‬8 min walk
  • ‪El Gallito In - ‬12 min walk
  • ‪M-Force - ‬6 min walk
  • ‪Restaurant Bar el Tizon - ‬5 min walk
  • ‪Palapa M Force 2 - ‬13 min walk

About this property

Hotel Tonala

Property highlights
A free daily manager's reception, a terrace, and a garden are just a few of the amenities provided at Hotel Tonala. Treat yourself to a manicure/pedicure or other spa services. The on-site international cuisine restaurant, La Terraza, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a 24-hour front desk
  • 1 meeting room, tour/ticket assistance, and a water dispenser
Room features
All guestrooms at Hotel Tonala feature comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 30-inch flat-screen TVs with cable channels

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 80 for adults and MXN 60 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • La Terraza

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 80 for adults and MXN 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Tonala Tonalá
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Tonalá Hotel Tonala Hotel
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Hotel Hotel Tonala Tonalá
Hotel Hotel Tonala Tonala
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Tonala Hotel Tonala Hotel
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Hotel Hotel Tonala
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Tonala
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Hotel Hotel Tonala Tonalá
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Hotel Tonala Hotel Tonalá

Frequently asked questions

Is Hotel Tonala pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Tonala?

Self parking is free at this property.

What time is check-in at Hotel Tonala?

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Tonala?

Check-out is at 11:30 AM.

Where is Hotel Tonala located?

Situated in Tonalá, this hotel is 8.1 mi (13 km) from La Sepultura Biosphere Reserve and 8.8 mi (14.2 km) from Iglesia Vieja.

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Hotel Tonala Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 32 reviews
Rating 8 - Good. 9 out of 32 reviews
Rating 6 - Okay. 6 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 5 out of 32 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Very nice clean hotel and staff very friendly
Stayed 4 nights in Jun 2024

10/10 Excellent

Teresa

Excelente Service, and hospitality. It had a very clean room with a private bathroom, friendly staff, within the Hotel there is restaurant providing excellent and tasty food I really enjoyed staying here. I am recommending this Hotel. Guest from Vancouver, Canada
Stayed 4 nights in Mar 2024

10/10 Excellent

Leslie

Everyone was very accommodating and super helpful, nice, and friendly.
Stayed 1 night in Aug 2023

8/10 Good

Steve

Off street parking can walk to plaza. Small NYC type room. Clean.
Stayed 1 night in Feb 2024

2/10 Terrible

Octavio

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mala calidad
Stayed 1 night in Feb 2025

10/10 Excellent

LIDIA MARA

Está muy bien todo
Stayed 1 night in Jan 2025

8/10 Good

Gabriela

Volveria a hospedarme sin duda...
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Muy bueno
Muy bueno
Stayed 1 night in Nov 2024

10/10 Excellent

Ruben

Ubicación uena
Stayed 1 night in Jun 2024

8/10 Good

Wendy Roxana

VOLVERIA A QUEDARME
MUY AGRADABLE LA ATENCION DEL DUEÑO, RICOS ALIMENTOS, DESCANSE MUY BIEN
Stayed 1 night in Apr 2024

8/10 Good

Francisca Isabel

Muy buen servicio
Stayed 2 nights in Mar 2024

8/10 Good

Rigoberto

Muy bien
Hace años ya me había hospedado en este hotel, pero ahora lo remodelaron y las habitaciónes quedaron muy bien, el hotel esta cerca del centro tiene muy buena ubicación, cuenta con amplio estacionamiento
Stayed 2 nights in Jan 2024

6/10 Okay

jose luis

Stayed 2 nights in Jan 2024

8/10 Good

Leónidas

Stayed 1 night in Dec 2023

6/10 Okay

Alex

Liked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

Raul

Liked: Staff & service
No hubo agua caliente por 2 días, el baño no estaba acondicionado con el cuarto, en el segundo día hablamos con la dueña y fue muy amable en cambiarnos a otra habitación mejor pero no tuvimos agua caliente, hasta el tercer día fue que lo arreglaron. Salimos al cuarto día.
Stayed 4 nights in Dec 2021

2/10 Terrible

gerardo

Stayed 1 night in Jan 2022

10/10 Excellent

geovanny

Stayed 2 nights in Nov 2020

6/10 Okay

Sergio

Stayed 1 night in Oct 2020

6/10 Okay

Sergio francisco

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Very clean, well located, great service. We felt very secure and welcome. One of the best stays in a long time!
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Me gustó la ubicación. No me gusto el trato del personal, la limpieza del baño que es deficiente, no hay agua caliente, mala señal de TV, la fotos que publican no corresponden con la realidad.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

El establecimiento está aceptable: limpio y ordenado.
Stayed 1 night in Sep 2019