Of all the hotels we stayed at during our vacation this was by far our least favorite. Unfortunately we had a room for smokers (we don't smoke, admittedly this one was on us, I guess we didn't look thoroughly when we booked the room) but the staff didn't seem very interested in being helpful either. I get not being able to change rooms on a whim but not having a spoon when asked, as a hotel? Seems weird. Also during the 2,5 days we stayed the bin wasn't even emptied once, we got new towels in a bag on our door handle every day but that was it, which we didn't experience in other hotels. We wouldn't stay a second time unfortunately.