The good. This is a charming old hotel with creaky floors. There are many pleasant original features. The included buffet style breakfast was quite good.
The bad. The hotel badly needs to be updated to meet modern standards. The mattresses on the beds in the room (a queen and single) were so soft, they were uncomfortable and I ended up with back pain. Then single bed sloped to one side. I've stayed in many properties in Australia and the USA in the last 12 months, and these were the least comfortable beds of all. I guess they would be ok for someone who liked a really soft bed.
I had to run the hot water for over 4 minutes to get any warm water in the afternoon or evening. It was a little quicker in the morning (maybe they turned the boiler on), but the temperature varied during a shower. consequently a poor eco rating, because of such a waste of water.
There were no usable power points near either bed, as they were taken up with lamps, with a lead running under the queen bed to the single bed lamp.
There were no tissues in the room so we got some at the front desk.
I paid for a room with mountain views. The east facing room had some views of the hills over a large flat roof, but no view of the famous Blue Mountains.
The dated small flat screen television worked, but the remote control would not operate further than a metre away (possibly in need of new batteries).
A few small updates, power points, comfortable beds, improved hot water would make such a difference