설리 호스텔

"여러모로 완벽합니다"

"I stayed at Arlo (Washington DC) recently, and while the hotel has its merits, my overall experience was disappointing. On the positive side, the room was in good condition, and the location is excellent—convenient for exploring the city. However, I had a distressing incident during my stay. Around 6 PM one evening, while I was in the bathroom, someone unexpectedly opened my room door. I heard the door and immediately shouted, “Who’s there?” The intruder retreated, and the door closed. I reported this to the front desk, and they later informed me that it was a cleaner who had mistakenly opened the wrong door. This explanation felt odd, as it isn’t a typical time for cleaning, leaving me uneasy for the remainder of my stay. Adding to the frustration, when checking out, I discovered an additional hidden fee labeled as an “urban fee” of $35 per night, plus a $5.58 “urban fee tax.” The math behind this tax didn’t make sense, as Washington DC’s sales tax rate is 6%. Worse, there was no mention of this fee during check-in. Understandably, our group was frustrated by this practice. After complaining, the hotel eventually agreed to refund the urban fee, but this felt like an unnecessary hassle and poor transparency on their part. Given these issues—particularly the unsettling room incident and the unexpected fees—I cannot recommend Arlo (Washington DC). There are plenty of other options in the area that offer better service and peace of mind."

"시설과 위치, 가격 모두 적당합니다. 꼭 추천합니다."

"정말 좋은 숙소입니다. 비록 혼자 이용했지만, 2명이 써도 충분히 넓고 깨끗해요. 위치도 좋고 호텔 자체도 굉장히 깔끔하고 분위기 있어 강추합니다."

"출장 목적으로 1인 투숙했는데 조용하고 만족스러웠습니다. 세탁기와 건조기는 9층에 있고(무료이용), 세제는 1층 편의점에서 살 수 있습니다."

"조식 및 방 청결도 좋았고 ,위치상 교통도 편리했음.주변에 한국 식료품 파는곳도 있음. 전자레인지는 로비에1대있음."

"Reasonable price"

"spacious.clean.quiet.comfotable bed."

"The reception is really unfriendly. My flight was at 6 a.m. Since it was an international flight, I needed to leave about 3 hours before, so I asked for a shuttle at about 3:30 a.m. the next day when I was checking in. They said the shuttle wasn't available and told me to take taxi or uber. The first shuttle is at 4:30. I chose this hotel in hotels.com because it said an airport shuttle was available. Then you should have announced that matter. In the end, the lift cost $17, so I went at 3:34 to the airport (it took 4 min) and found out that the airline counter opens at 4:30. It turns out that the airline counter opens at 4:30, so it seemed like I could have taken the shuttle after all. Then it would have been good if you gave me that information. The reason why the shuttle service starts at 4:30. Also, there was no one at the counter at 3 o'clock so I had to self check out, but I don't think I would have been embarrassed if I had simply given the information when checking in."