사우스 오스틴의 럭셔리 호텔

“The hotel burned down because of a fire two days before my stay. I’m honestly not sure what the protocol would be after this happens but I was not informed by anyone and was just luckily informed by my own being and research. I contacted hotels.com and they were unaware and did not provide any help. I would like a full refund because I did not stay. ”

“Very satisfied”

“Really nice and clean hotel staff was very friendly and helpful ”

“We really enjoyed the lovely hotel. Everything was clean and comfortable. I loved the pillows! We had dinner at the bar and breakfast in the restaurant. Food was great and we were impressed with the service.”

“The walls and hallways need some upkeep. Check-in was quick. The bed was comfortable and the room appeared to be clean. But when I took a shower there was hair on the shower curtain and towel that was not mine. ”

“5일 스테이하는동안 3일 아침을 창 청소를 하며 아주시끄럽고 요란하게 아침마다 쉴수없었습니다.하루면 이해하지만 3일동안 창을 닦는데 이해할수없었습니다.그리고 주차장비를 하루에 47불씩 내게하는건 어스틴에 스테이하는 투숙객에게 말도 안되는 가격입니다.들어갈때 25불이라더니 첵아웃할때 47불로 내게하더군오 다신 그곳에 스테이할 생각이 없습니다 그리고 중간부분이 뻥뚤린구조로 로비의 시끄러움이 전체에 영향을 줘서 애가 로비에서 울면 전체가 다 들리며 시끄럽고 밤에 모임으로 시끄러우면 숙면에 방해됩니다”

“Our stay at this hotel was as expected. It was a bit run down, but at least clean. We needed to use the pull-out couch and while we were able to get sheets, there were no clean blankets or pillows available for us. That would have made the trip better. The staff at the front desk was very courteous and tried to help us as best as they could.”

“깨끗하고 친절함”