“I came to Sorrento for a short stay to celebrate my 40th birthday. My partner emailed the hotel and I also left a message on the booking to see if there was anything they could do. They did absolutely zero to even acknowledge this or even wish me a Happy Birthday despite them scanning my passport further confirming that it was indeed my 40th birthday.
The bathroom was not renovated as per current pictures and was tired and yellow. Room very basic, but I find this standard in Italy so no...
“I came to Sorrento for a short stay to celebrate my 40th birthday. My partner emailed the hotel and I also left a message on the booking to see if there was anything they could do. They did absolutely zero to even acknowledge this or even wish me a Happy Birthday despite them scanning my passport further confirming that it was indeed my 40th birthday.
The bathroom was not renovated as per current pictures and was tired and yellow. Room very basic, but I find this standard in Italy so no...
Laura