The property was fine....room was fine... the location was perfect for what I wanted.... the staff ....well the concept of hospitality was lacking. First, I called and asked about a slightly early checkin, and was told no because of how busy they were. When I got there, well they clearly were not busy. That I could have overlooked, but when I arrived at the property at the proper time, it was hard to understand where to check in. So I called, and they immediately put me on hold, and then after sitting for 10 minutes, hung up on me. So finally I found a sign that stated check in a the "pro shop" which was at the back of the property. I went there, no cars in the parking lot, no one in the pro shop, so know reason to put me on hold and then hang up. When I went to check in, I said nothing about any of this, just asked for my room. The lady was very put out about helping me, she showed me where to go on a map, but when I asked her about where we were on the map, she was really put out. And then she couldn't figure it out and got more put out. She didn't know what building she was in, on HER OWN MAP. So I had to just drive around to find the rooms. And as I was walking out the door, she yelled at me that if I wanted to eat at the property , it would take a reservation.... I said, not to worry about that.