From the moment we arrived, we were treated like absolute princesses. The staff went above and beyond to make sure that our stay was nothing short of spectacular. The first day the room was cold. I notified the front desk and within an hour there were two men there to fix it. I also received a text message from the resort asking if my issue has been resolved and I received a note for a complimentary spa treatment for each of us and a bottle of rum. The food was incredible and so many options. Shows at night, an English pub, sports bar, water park, coffee shop, several bars throughout the resort, free room service, a HUGE fully equipped fitness center, arcade/bowling alley, teen activities center, kids babysitting club, adults only pool…those are just some of the amenities. Many people I’ve spoken with have said this is by far the best resort they’ve been to in DR and anywhere else in the world and out of the four I’ve been to this takes the cake. I am already planning my next trip back.