Overall, fairly average, but less good for families.
Listed as good for families - but they have no cots or highchairs. Despite listing complimentary cots available on many listings.
Large bed, otherwise fairly standard room with TV standard bathroom, view over a football pitch. No English language TV channels as far as I could see.
Nice pool, but opening hours inaccurate (as with gym) - listed open until 10pm, but did not seem to switch any lights on in that floor after dusk. Cleanliness around the pool needs attention - my one year old managed to pick up and play with a piece of chewing gum which took me a long time to get off. There were also several dirty ashtrays with lots of items in them that looked like they had been there for a long time.
Breakfast - was less good first day but we went around 8.30am (finishes at 9). Went earlier following day and much better selection. Very few "western" options first day - eg bread, cereal, eggs, but improved second day when they offered egg and bacon toasties! A fairly wide selection of Vietnamese options eg noodles, soup, rice, beef in red wine sauce - just not what we fancied for breakfast!
We asked about using the swimming pool after check out the day before checkout and were told that it was fine (we had a late train). We therefore planned our day accordingly. On checkout however we were told pool use after checkout was not ok. The woman seemed to shrug it off saying