“Salutation Inn, Velindre, Pembrokeshire
Disappointing customer service.
Within minutes of making my booking, I realized I had accidentally selected the wrong hotel location. I immediately called the manager, Emyr, using the published telephone number, explained the mistake, and asked if the reservation for the two rooms could be refunded. He referred me to Expedia Customer Service, and they discussed the matter directly.
Despite the booking error being reported almost immediately, I was told...
“Salutation Inn, Velindre, Pembrokeshire
Disappointing customer service.
Within minutes of making my booking, I realized I had accidentally selected the wrong hotel location. I immediately called the manager, Emyr, using the published telephone number, explained the mistake, and asked if the reservation for the two rooms could be refunded. He referred me to Expedia Customer Service, and they discussed the matter directly.
Despite the booking error being reported almost immediately, I was told...
David