The property is quiet and serene. The staff are polite and helpful. The luxury room has the bathroom “outside”, so you battle insects, especially mosquitoes when using toilet, showering etc. I even had 2 small frogs living in the shower drain! Restaurant service is slow but food, generally speaking, was nice, albeit, a little overpriced. Other than dining, services like spa, taxi etc are quoted in USD at very expensive rates. I find this practice annoying. The location is a little remote compared to central Negombo so getting an Uber etc can be difficult. Nothing within walking distance. Dark arrow roads mean the journey at night can be daunting. As a business traveler, it was a poor choice for me. Wifi in resort is unstable and weak signal. Luckily the manager helped by installing dedicated router in my room. Room has no TV.