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"Clean room a lovely gift for Steven as it was his bday .. thank u .. great wine tasting experience great wine tasting guide sh was excellent … Booked for dinner on Sunday but did not expect it to be Sunday lunch at 7 pm … The lamb was off the menu as it was we wanted … but the food was good and service excellent … The 12% tip was added which I understand is not a legal requirement I opp to not to pay by card but still gave a tip , I think it up to the customer to give what they can afford as it is a treat to stay at a lovely place for an occasion. All in all it was a beautiful place and a great stay would recommend five stars…"

"Stayed for one night for my wife’s birthday and we had a lovely time. Staff were very friendly and helpful, specifically Angeline in the spa, who was so incredibly friendly and accommodating. Everything you want from a member of staff at your hotel. Bonnie and Ffion in the restaurant were very personable and gave us a great service. Food in the steak house was incredible, breakfast was lovely too. It’s a beautiful building and the room was huge. I would highly recommend Lanelay for a relaxing weekend. "

"Very helpful staff, peaceful relaxing atmosphere & enjoyed swimming pool "

"Friendly staff at check in, bar open until 3 for guests with great selection of beers on tap. Nice room. Good value for money hotel."

"Very friendly staff. Good eye contact, I felt looked after. Very good matress and bedding. Clean bathroom. Good sound insulation in the room."

"Fantastic customer service as usual from all staff areas. Breakfast is a treat. Staff always happy to go that extra mile for guests. Arriving when the night porter has started is always a bonus as he helps with the small things I need. Like a doorstop to let me get my scooter out of the room. Visiting the Vale is an all round positive experience. "

"Clean room easy checknin ams check put fabulous beds "

"Excellent value in a good location "

"Clean room"