4/10 - 별로예요
Raffale
가족 여행
2025년 4월 18일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I didn’t know how to classify my issue so I placed it under staffing. I never received a response to my complaint about second guest fees which were exorbitant — which I was able to verify through the direct booking application (20 euros per day cheaper than what I was charged). I am very disappointed and all I wanted was an equivalent secondary guest premium to what I was able to research on their direct booking application. I sent them screen shot examples of my research and no response as of yet. To be clear, I had no issues with the staff I personally interacted with, as they don’t control pricing practices and my stay was otherwise pleasant.
Raffale
2025년 4월에 4박 숙박함