2/10 - 너무 별로예요
Yvette
가족 여행
2025년 1월 5일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am not one who usually complains but this experience was terrible. Check in was easy but from there it went down hill. The room we originally were assigned to smelled of smoke, the bed sheets had hair on them plus a few other things. They moved us to a different room when I asked to be moved but in that room one bed had clean sheets and the other bed was like the orignal one. Towells were clean but 1 had huge holes in them, so I had request towells. The tv did not have a remote and was told that tvs today do not need one to operate. Never got it to work (hotel staff tried operating it to). The phone had no receiver, so you couldn't call the desk. On a plus side there were no bugs and the bathrooms in the rooms were clean. I get that the hotel is cheap in price but one would still think they would take pride in the property. It was really disappointing for in the past the hotel used to be so nice and pretty. We will never stay there again nor would we recommend it to anyone else.
Yvette
2025년 1월에 2박 숙박함