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Residence by Krystal Grand All Inclusive

5.0 star property
All-inclusive hotel with 3 restaurants and a full-service spa

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Photo gallery for Residence by Krystal Grand All Inclusive

Outdoor pool
Deluxe Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, iron/ironing board
Beach nearby, sun loungers, beach towels, beach volleyball
Outdoor pool
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • Parking available
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for One Bedroom Suite

One Bedroom Suite | Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View

Deluxe Room, 2 Double Beds, Balcony, Ocean View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed - twin
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe residence partial Ocean View

Deluxe residence partial Ocean View | Minibar, in-room safe, desk, iron/ironing board

Deluxe residence partial Ocean View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed - twin
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Carretera Transpeninsular Km 29, Colonia Centro, San Jose del Cabo, BCS, 23400

What's nearby

  • Costa Azul Beach - 2 min walk - 0.2 km
  • Palmilla Beach - 19 min walk - 1.7 km
  • Club Campestre Golf Course - 5 min drive - 3.0 km
  • San Jose del Cabo Art District - 5 min drive - 4.2 km
  • Puerto Los Cabos - 7 min drive - 5.9 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 19 min drive

Restaurants

  • ‪Coco Cafe - ‬1 min walk
  • ‪Zipper's - ‬12 min walk
  • ‪Mama Mia - ‬10 min walk
  • ‪Sardina Cantina - ‬5 min walk
  • ‪Distric Eat + Drink - ‬8 min walk

About this property

Residence by Krystal Grand All Inclusive

Luxury all-inclusive hotel near Costa Azul Beach
Close to Palmilla Beach, Residence by Krystal Grand All Inclusive provides a poolside bar, a terrace, and a coffee shop/cafe. Adventurous travelers may like the fitness classes, Pilates, and beach volleyball at this hotel. Indulge in a body treatment, a hot stone massage, and reflexology at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Yoga classes are offered at the gym; the property also has a garden, a playground, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and babysitting.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Self parking (surcharge), supervised childcare (surcharge), and an elevator
  • Tour/ticket assistance, smoke-free premises, and beach towels
  • Concierge services, a front-desk safe, and meeting rooms
Room features
All 102 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ayami
  • Restaurante O

Things to do

  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Pilates classes
  • Playground
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Residence Krystal Grand All Inclusive All-inclusive property
Residence Krystal Grand All Inclusive San Jose del Cabo
Residence Krystal Grand All Inclusive
Resince Krystal Inclusive
By Krystal Inclusive Jose Cabo
Residence by Krystal Grand All Inclusive Hotel
Residence by Krystal Grand All Inclusive San Jose del Cabo
Residence by Krystal Grand All Inclusive Hotel San Jose del Cabo

Frequently asked questions

Does Residence by Krystal Grand All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Residence by Krystal Grand All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residence by Krystal Grand All Inclusive?

Self parking is available for a fee.

What time is check-in at Residence by Krystal Grand All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Residence by Krystal Grand All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Residence by Krystal Grand All Inclusive?

Yes, the property is all-inclusive.

Where is Residence by Krystal Grand All Inclusive located?

This family-friendly San José del Cabo hotel is located by the sea, within 1 mi (2 km) of Costa Azul Beach and Palmilla Beach. El Zalate Beach and Mar y Sierra are also within 10 minutes.

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Residence by Krystal Grand All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 124 reviews
Rating 8 - Good. 39 out of 124 reviews
Rating 6 - Okay. 20 out of 124 reviews
Rating 4 - Poor. 12 out of 124 reviews
Rating 2 - Terrible. 14 out of 124 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Hotel frente al mar , hermosa vista desde la habitacion , excelentes restaurantes .
Stayed 10 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Amenities
Stayed 7 nights in Dec 2018

10/10 Excellent

JUAN CARLOS

VIAJE FAMILIAR
Es la tercera vez que nos hospedamos aquí y todo estuvo excelente, l vista de los atardeceres es maravillosa, el único detalle es que en la noche mexicana no hubo mesas y sillas suficientes para comer y tuvimos que ir a cenar a un restauran a la carta. Recomiendo ampliamente este hotel. el personal se esmera mucho en atenderte. Ya sea que estés en la playa o en un camastro cerca de alberca, los meseros rápidamente te preguntan si deseas algo y te llevan tus bebidas o alimentos rápidamente. Incluso hacen BBQ a orilla de alberca y también en un carrito llevan pizzas y hamburguesas a tu lugar de descanso.
Stayed 3 nights in Nov 2018

10/10 Excellent

Angelica

Amazing!!
My husband and I went for 7 days to celebrate my birthday. We had an amazing time the staff is super nice our room was small but perfect for just us two, it was kept clean and stock up. The staff was amazing at the surfer bar right beside the family pool, Jose and Ivette did an amazing job taking care of us, our drinks would be half gone and they would already bring a new one, not to mention Jose helped my husband surprise me every day for my birthday with flowers special message on a plate and a romantic dinner at the beach. I had a beautiful birthday week and would definitely recommend Krystal Grand, we will definitely be coming back!
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveler

Stayed 7 nights in Sep 2018

10/10 Excellent

Ivan, USA

My stay at Krystal Grand was one of the best hotel experiences I’ve ever had. The staff is very welcoming and they are super helpful with everything! The hotel has about 6 restaurants included in it and the food was very delicious and tasted gourmet. The only downside about this hotel is that the beach that is near the hotel in San Jose is not safe to swim in because of the dangerous currents, but the hotel offers about 3 very large pools.
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveler

Excelente, me fascinó el lugar las instalaciones la ubicación, la atención del personal, desde la llegada hasta el último minuto de mi estancia, excelente comida, bebidas, albercas, la vista al mar, la playa, la atención en la alberca insuperable, realmente volveré...
Stayed 1 night in Aug 2018

2/10 Terrible

Marco

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Photos are deceiving. I made the mistake to choose this hotel because it was cheaper than the rest and I regret it. Food is ok in the buffet area but the restaurants where you need to reserve the food is really bad. The room they gave us is not even in the property, they take you in a van to other building! The good ones you see in the picture an extra charge of $50 dollars a night. I found that to be the worse part of the vacation since we were not close ti the beach or pool. I went to other hotels in the area and are superb. Do not try to save money choosing this one, you will regret it.
Stayed 6 nights in Jul 2018

10/10 Excellent

Valentín

Muy buen servicio, instalaciones limpias y nuevas, muy recomendable
Stayed 3 nights in Aug 2018

8/10 Good

Janice

Liked: Cleanliness
It's all about the all inclusive
they upgraded me for free, it's a pretty property, pools were a bit foggy, not enough lounge chairs for all the guest. But the food and drinks were good.
Stayed 2 nights in Jul 2018

8/10 Good

Ebony, Los Angeles

great location. Restaurants were great! Buffet was terrible
Stayed 4 nights in Jul 2018

10/10 Excellent

eduardo

Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Stayed 4 nights in Jul 2018

8/10 Good

Verified traveler

Hübsches Hotel in Strand nähe. Sehr gutes Service und Installationen
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Comentarios
Falta aire y/o ventiladores en restaurantes y lobbY, me despertaban para hacer el cuarto aún poniendo el letrero de no molestar, muy tardado el check in mucha fila y solo una persona atendiendo me tarde Como 45 min, comida muy rica, cuartos muy bien
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
The jacuzzis don't work were not hot and very dirt
The buffet was good but the restaurants were horrible absolutely horrible there is only two tiny jacuzzis that do not work and we're cold the entire stay
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveler

everything was clean and neat friendly staff but I they were short hand it
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveler

Beautiful view
The experience was very pleasant. Dinners were amazing!!
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveler

Good all inclusive hotel on a budget
My husband and i stayed here for our anniverary i was leary after reading some reviews but figured it was worth trying for myself. I booked the residence room but got one on the krystal grand side. So i guess kinda an up grade. The residence is not far from main resort actually it is closer to the adult pool and the al la carte resturants, so if the rooms look the same i would have been happy either way.. Pros: the grounds were beautiful and maintained, the rooms were clean comfortable and beautiful, food at the restaurants was really good, we especially like the Hibachi Grill.. the buffet even had some options that were good for midday snacks like fresh grilled shrimp yum..Cons: when we ate at the Hibachi Grill my husband wanted to try the lobster which was amazing by the way. But when asked how much it was we were told one price and when we got the bill it was another. I read a previous review about the same situation so we were very specific and asking how much would we need to pay in u.s. dollars we asked more than once to two different people we were told the same number. When the bill came it was twice as much. We talked to the manager and the manager stated the waiter would have to pay for it since it was his mistake.If you're going to order anything extra make sure you know what it's going to be.Could have been more channels on TV in English. But that was okay cuz we wasn't in the room much.And I wish we knew about the After Hours Sports Bar, staff said there was none
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveler

Absolutely LOVED this hotel. The grounds were beautiful, the rooms were clean and spacious, i couldnt be any happier. It is a bit of a distance from Cabo San Lucas but i overall loved the aesthetics of this hotel and cant wait to return. Def a GO!!!
Stayed 3 nights in Jun 2018

8/10 Good

Nicole, USA

Check-in nightmare but overall great stay
It took us three times and multiple personnel to check in. We booked a newly remodeled 1 bedroom suite, they said they were closing that building because it wasn’t very full. At first we were given a small standard room with 1 bed for our family of 4. Then we were offered a 2bedroom suite, this room was very outdated which I didn’t mind since it was bigger. However we then realized the phones didn’t work, the AC didn’t work, and when trying to shower it filled up past my ankles in minutes and someone’s else’s hair was floating everywhere. Again the front desk told me nothing could be done, I kept fighting and eventually got the exact room that I booked. This room was very nice and clean and everything we hoped for. The resort itself was very new, well designed, and ample staff. Beautiful pools. Food and drinks were good. Beach access and swim ability were great. Overall we had a great stay. It’s too bad we had to spend hours with small kids getting the run around initially for no good reason to check in.
Stayed 4 nights in May 2018

6/10 Okay

Verified traveler

Estancia en San José del cabo
Bonito hotel, pero.... había mucho ruido de la carretera en la habitación ... al llpiso fer me hicieron un upgrade apareeente y me parece que fue pesos por el ruido La camarista llegaba diario a las 830 a tocar la puerta nunca hubo shampoo, la plancha no servía , un milagro para obtener un mesero en la alberca en fin
Stayed 3 nights in May 2018

10/10 Excellent

ALM

EXCELENTE experiencia, la verdad tiene un precio bastante accesible y en el cual ofrece más de lo necesitado. Me daba un poco de miedo por algunos comentarios negativos, pero la verdad toda mi experiencia en el hotel fue más que perfecto, la comida del buffet cambia cada día y el personal bastante amable. Las recamaras modernas al igual que las piscinas. Invitada a volver.
Stayed 3 nights in May 2018

8/10 Good

Mari, México

Áreas separadas; familiar y solo adultos, esto me parece muy bueno. la playa no es para nadar, es para surfear. La atención de varios meseros es muy deficiente (no se si les indiquen que den poco servicio por ser todo incluido, pero daban una bebida, comida y jamás volvian). La cama super comoda. la habitación que nos toco, muy alejada, ni parecía del hotel (la foto es en la recepción un área diferente). Pero si vuelvo.
Stayed 3 nights in Apr 2018

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Fue muy desilusionante mi estancia, al llegar me dieron el check in muy temprano lo que fue excelente, pero la habitación no era la que yo había reservado, por lo que fue un rollo pedir mi cambio de habitación, la habitacion que me asignaron con vista parcial al mar como la habia reservado solo separaba otra habitación con una puerta por lo que se escuchaba todo lo que decían los huéspedes continuos, la limpieza de la habitación la intentaron hacer hasta las 6 pm; nadie nos comento que había que reservar restaurante para poder comer, en el lobby nos daban información a medias y el triptico que nos dieron fue en ingles(la atención en el restaurante muy buen al igual que la comida), en la alberca los meseros solo atendían a extranjeros y para que te sirvieran una bebida tardaban horas muy mala atención
Stayed 2 nights in May 2018