4/10 - 별로예요
Ines
단체 여행
2024년 11월 21일
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and bathroom were a lot smaller than showed on the website. There was no shower door just a curtain. Very very small shower area. Barely any pressure from the shower head. Water either freezing cold or boiling hot. Bed was very uncomfortable and pillow was really really thin. No heater in the bedroom. It was negative degrees at night and we were freezing cold. When we reported this in reception on check out we were told the heater has not been working and that we should have asked for a portable heater. No one informed us about this on check in. At the end of the day when we arrived the staff had open our bedroom window! When it was freezing outside and there was no heating. To reach the bedroom we had to go up 60 stairs. Only good points: staff was nice, room was clean and good location (5 minutes walk from Paddington station).
Ines
2024년 11월에 3박 숙박함