My family was really satisfied with hotel service. Specially, service provided by staff was prompt and punctual. Restaurant quality is good! Delicious! (But if you are Korean, you would better to say “Less Salt”). Lots of activities are provided in Hotels such as Watching fireflies (by boat, by tricycle), Riding water buffalo, Fishing, Riding a boat ,etc. For some activities, you should pay with reasonable price. HOWEVER, except suite room, they did not offer REFRIGEATOR. It is quite uncomfortable. I should keep cold food in Restaurant. Finally, I forgot to bring back my food….