Communications were great prior to our arrival. We were greeted by Anna at just after 8:00 AM, as we had an early flight and had arranged to store our luggage before checking in later. Not only was she friendly and helpful, but she offered us breakfast, which was excellent and provided suggestions of things to do until our check in time later that day. When we returned at about 3:00 pm, our luggage had already been placed in our room. We had a room with a private bath. The room was very clean, the bed was comfortable and everything was in good working order. The bathroom seemed to have been recently renovated and was very clean. Next morning, breakfast was great again and Anna was so cheerful and helpful we didn’t want leave! I highly recommend this B&B and will stay there again if I return to Lisbon in future.