랑그독 루시옹의 럭셔리 호텔

“호텔이 성 안에 있어 위치는 좋으나 주차장은 성 밖에 있다. 17유로인가에 발렛 가능. 방은 넓고 좋으나 구겨진 메뉴를 그대로 비치하는 등 섬세한 관리가 아쉽다. 우리는 발렛으로 차를 맡겼는데 다음날 시동을 걸 때 문제가 있어 리셉션에 이야기하자 나이든 여자직원이 "렌터카에 문제가 있다면 우리한테 이야기하지 말고 렌터카 회사에 전화해라, 우리 직원이 잘못했을 리는 없다"며 무성의하게 일관함. 전날까지 이상이 없었으나 호텔 직원이 차를 옮긴 후 문제가 생겼다며 같은 항의를 계속하자 겨우 툴툴대며 직원을 불러줌. 직원이 무사히 시동을 걸어주어 문제는 해결되었으나 5성급 호텔인데도 이해할 수 없는 대처였다. 크게 나쁘지 않은 숙박 경험을 완전히 잡치는 마무리였다.”

“La atención es excepcional se esmeran al máximo en atención detalles amabilidad y trato ”

“Tout était parfait le restaurant la plage, le spa, la chambre magnifique”

“Peaceful”

“We were delighted with our upgrade to a suite - from a regular room - what a night and day difference. We were, however, quite disappointed with the repair of the chateau in general. It felt tired, the garden was lovely but didn't have a well kept feel. The pool was average, but the hot tub was not in use, covered up with some old cushions. The staff were amazing - Noelle and her husband took very good care of us.”

“un immense petit bout de paradis tout y est délicieux et raffiné, le décor, je jardin, les chambres, les repas, le personnel.”

“Wow - the service is amazing. 10/10 we had some trouble with the ac without any argument we was upgraded without any charges. That is service. Amazing food and room. The spa is also amazing! Don’t hesitate to check it out! The guy with 2 dogs. ”

“The room was so bad we did not stay. This hotel shows their top room in a photo and it is a scam as the room we were given was dark, small, with a low ceiling like a cell in a prison. No room for a desk, no jug, no tea making facility, dreadful stone steps to access, bathroom you could hardly turn around in. Decor non existent.We asked for the room in the photo provided with our booking or our money back. They offered us a room that was fairly comparable with a slightly higher ceiling! So...