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“We were greeted on arrival by a very welcoming young lady who checked us in and showed us to our room. Room was spotless and beautifully decorated. Stayed to eat some lunch, service was friendly and efficient. After a wander round Lancaster, back to our room for showers and a change. Bathroom was clean, toiletries to hand and enough towels for the two of us. We had a quick drink before heading off for our evening meal, the bar was busy but didn’t have to wait very long. On checkout the following...

“My meal on Sunday evening was the best I’ve ever had, and the service by Rula wonderful and friendly.. room was delightful and breakfast delicious hot and perfectly served. Excellent choice the only problem was when paying generally with Hotels.com I pay before I leave home and can use my Keycash points but as Mellor took funds on leaving the deputy manager didn’t know how to use my credit which would have covered my meal. She tried to phone but apparently couldn’t get through. I will be taking...

“If you are looking for a great base for some walking in the Dales then this place is great. Good location, good food, warm shower, comfy bed and lovely staff who made us very welcome! Would certainly stay again!! Thank you! ”

“Lovely stay at the Alma Inn. Room, food, atmosphere were great and the staff lovely. Particular praise for the young man serving us drink on the Saturday evening. He was super friendly, knowledgeable and provided excellent customer service.”

“Lovely friendly staff and would like to thank Hope for all her help she was amazing ”

“Fantastic place to stay, great breakfast. My only issue was that the bed in room 19 is very hard. Room spotless and everything else about the stay 1st class.”

“Such a beautiful spot to have a pub/ hotel. The staff are friendly and polite and the food delicious. My only dislike was that even though we didn’t have a dog with us. Our room had clearly been used by someone who had a dog with them previously. The rooms could do with a paint in places and there were some huge cobwebs on the ceiling. We were greeted on arrival with a used earplug on the floor. The rooms just need a bit of TLC and a good thorough top to bottom clean especially if you are...

“Staff were amazing, room was beautiful and very well kept. Would only have to comment on the light shining through the bathroom window all night from the storage area outside, and the shower cubicle wasn't very clean (moldy grout, mold on shower fittings), but the room itself was very modern and warm. We stayed in room 9, which was dog friendly. It was located on the ground floor, right near the entrance to the pub, I was worried we would be able to hear everything going on but I can't say that...

“Very friendly reception, good location, comfortable bed, excellent breakfast.”

“Nice clean room, excellent shower, good food in the restaurant. ”

“I stayed here a few years ago and it was good then. The upgrade to the hotel is fabulous. Mid afternoon arrival, everything in the room was new or spotless. The addt charge for breakfast was good value. The staff especially Jordan were very helpful. ”

“Had a really good attention to detail all the amenities you expect and some I didn’t expect”