Lancaster, England hotel rooms at the Diamond Resorts

"The hotel was lovely and the staff were great"

"All staff we encountered were really helpful and friendly. I accidentally locked myself out my locker at the spa at check out date and the staff were more than happy to help. We were greeted with a welcome drink and after we completed check in, we were told we were upgraded to a room with a hot tub. Oliver helped us to our room and explained how to use the hot tub and explained that the hot tub may be noisy as it is closer to the room than the floors above. The bathrooms may need a little upgrade, however, the room itself was lovely and relaxing. The spa is nice and relaxing. It isn’t big, however it has the essential, changing rooms with Elemis products, pool, 2 x hot tubs, plunge pool, sauna and steam room. You can get a drink from the bar from inside the spa. Only small con I have is there isn’t many loungers to chill on, however, this will not stop me from going back. The breakfast was in a beautiful room and really nice spread and options. Staff were a delight too. The hotel and spa was beautiful and I cannot wait to return. It is £12 to park your car there, however, it is for the full duration of your stay. The only minor con is the guests who stay in the hot tub, you are on the full view of people, please be mindful of what everyone can see what you are doing. "

"Hotel was clean, food was good with generous portions. Staff friendly with one exception. The bloke on reception desk was more interested in the football match commentary on the radio than attending to guests. Other discrepancies evolved, all bar one where "to much trouble" for Mr. Attitude on reception. A two night stay ruined by the Attitude ofva single member of staff. "

"Very helpful and friendly staff. Nice atmosphere. Room was a good size for one night. Lovely building."

"Wonderful stay, apartment 58 just perfect. Absolutely spotless, really big apartment.with a nice little balcony Dan on reception is so lovely and helpful "

"Very relaxing"

"Lovely place will be back"

"Perfect room clean and breakfast great "

"The staff were very freindly and helpful the property is old but it well kept and nothing I can think to complain about 🌟"