This was more of a nightmare than a hotel stay. A bare-boned hostel rather than hotel whose staff member’s attitude needs adjustment. At preliminary examination, the room was clean. But soon we found dust and strands of hair. Under the bed, plastic bags and used tissue paper were scattered. We had several concerns. First, the air-conditioning did not work. Apparently, if another room chooses to heat, we get the same despite choosing the cooling function. The toilet made extremely loud sounds all the time and took 20-30 seconds to flush even more loudly every single time. The bidet and showering functions of the toilet also did not work. When we told this to the staff, he laughed and said, well at least it stops flushing, as though we were telling him a joke. Honestly, his understanding of English seems lackluster which made it almost impossible to communicate though he pretended to comprehend. We also chose to do our laundry using their machines. 100 minutes and 500 yen in the dryer later, our clothes were as wet as before. The same staff member refused to believe this happened despite there being security cameras around that could prove it. He told us to dry our thick sweaters with a hairdryer and iron. When we asked for a refund, he only agreed to 100 yen and later 200 because he would not believe that we did dry the clothes for as long as we said. We ended up having to hike to the laundry store 5 minutes away at 9 degrees Celsius in wet clothes.