4/10 - 별로예요
Rennie 님, Bangkok
2017년 5월 31일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was ok for the price, but service??
First of all, the hotel seemed to be managed by a Thai lady. She was at the reception for the most of time and when I asked any question to other person, I was guided to ask my question to the lady. She was not good at English except for simple communication related to the accommodation. There was no staffs trained for the hotel service or information. When I asked the lady about availability of paid late check-out due to my boat departure time, she seemed to be bothered for the question (Or maybe she didn't exactly understand what I meant..). She only repeated about three times that "You MUST check out before 12:00!!", "You can take shower here after check out!!". I couldn't continue to talk and said "ok".
Many hotels, as far as I know, in Ko Tao provides free shuttle service to the pier when you arrive and depart the island. For this hotel, unless you buy the boat ticket via hotel, you are asked to pay 100 bat. FYI.
Overall, I will not come back for this hotel because of lack of service mind and poor communication at the reception. In addition, the Sairee beach is not beautiful at all with such a short beach with no white sand and many dogs . I will probably choose the hotel in other beach although it might be far from the restaurants.
If you need a spacious room with nothing else, I recommend this hotel.
Rennie
2017년 5월에 2박 숙박함
