8/10 - 좋아요
Kevin
아이를 동반한 가족 여행, 가족 여행
2024년 12월 29일
좋아요: 청결 상태, 편의 시설/서비스
Enjoyed our stay utilising an interconnected bedroom for 2A and 3C. Front door security was not good with poor lock on door which did not close fully. Security felt compromised. Swimming pool great but needed times during day to allow hotel guests only as the sunbeds were sometimes filled by people who were not guests and not paying for food/drink. Just bringing their own towels and utilising the pool without any payment towards hotel while guests pay high price for accommodation. Towels for pool ran out on Christmas day due to limited staff and no staff apparently working on Boxing Day. Would be positive if hotel gave guests friendlier service as focus (perhaps time of year) appeared more interested in christmas parties with mixed messages from hotel reception in relation to Christmas day food service and clothing requirements being disregarded at bar area.
Kevin
2024년 12월에 10박 숙박함