We are a family of 4 travelling for tourism in Japan, and we chose this apartment for its location and the washing machine. (After a week of travel, we needed to do our laundry!) We were very happy with the experience. You first have to go to the office, which is about an 8 minute walk from the main station, just off the main street (past the police station, on the left). Not hard to find, but it's good to be able to call. Kana speaks good English and was extremely helpful, like a concierge, explaining everything, booking taxis for us (we had a lot of luggage), giving us printed guides, and booking our tour of the famous "Ninja Temple" (which has nothing to do with Ninjas but is well worth seeing). The apartment is just across the river from the central shopping and restaurant area, in a quiet location with a beautiful view of the river. (We were on the first floor, which is one level above the street, and didn't hear any traffic or neighbor noise.) Everything was perfect in the modern Japanese apartment, including internet, ac, kitchenette, washing machine, bathroom, double bed and futons, etc. It's was a short walk (about 8 minutes) to the Ninja Temple, and less to the nearest stops of the loop bus that takes you to other attractions. In the shopping area across the bridge there are at least 5 convenience stores (including two Seven Elevens which have ATMs that accept foreign cards) and a big grocery store, Daiwa. We highly recommend this apartment.