6/10 - 괜찮아요
Jernej 님, Santa Monica
연인과의 여행
2024년 12월 13일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This is a beautiful ryokan and the room itself was great. Peaceful, traditional, with a beautiful well-kept garden. Unfortunately, the staff spoke very poor English, to the point that communication was difficult. Also, they insisted on rigid timelines for breakfast and dinner: they come knocking on your door for each meal -- it felt a bit as if I am living in a dorm. Most importantly, I did not appreciate that you forced me to checkout at 10:30am, when the official checkout is 11am. No explanation given. Also, drinks during the "free" (included in price) kaiseki dinner are not free, and this was unclear -- I got a bill on the last day. Location of this ryokan is great and staff are very friendly. I just felt that they were a little intrusive in our days.
Jernej
2024년 12월에 3박 숙박함