I didn't receive any emails to rate this place, It was a very unpleasant, uncomfortable and terrible stay. I will not recommend this place to anyone, it was not worth what we paid. it was dirty, our rooms had to changed , the bathroom was in a terrible state, there was still the previous guests dirty shoes left in the room, our rooms were changed, but it was not much better, our room had dirty linen and when I asked for it to be changed, I was informed there wasn't spare linen, we ask numerous time for towels as there were 4 of us in each room, but this never came. our rooms was never cleaned during our stay. the dirty cups which we placed outside our rooms was only removed late in the afternoon, so no replacement cups/glasses or tea or coffee was given, Breakfast was another story, only toast, coffee/juice, cereal, yoghurt, limp old fruits. I ventured into the kitchen, thankfully too. The kitchen's utensils and equipment definitely needed good cleaning, Signs of unhygienic conditions prevailed.
The guest opposite us were smoking in their rooms as well as right outside our rooms in the lobby area, no one told them to refrain from smoking inside the building. We were also promised Wifi but this was not accessible. Management lacked control and supervision of this place. I will never recommend this place to anyone