4/10 - 별로예요
Maher 님, Bay Village
출장 여행, 가족 여행
2024년 9월 26일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I recently stayed at Selectum, expecting a pleasant experience given its 4-star rating. Unfortunately, my stay was far from satisfactory.
Cleanliness: The hotel was disappointingly dirty. The carpets in the hallways were stained, and my room had a musty smell. The windows never have been cleaned. The bathroom was not properly cleaned, with grime in the shower.
Staff: The staff were subpar. While some were polite, many seemed uninterested and unhelpful.
Overall Experience: Despite its 4-star rating, Selectum failed to deliver a comfortable and enjoyable stay. The lack of cleanliness and the indifferent attitude of the staff were major disappointments. I would not recommend this hotel to others and will not be returning.
Maher
2024년 9월에 2박 숙박함