When we got there, they put us in the wrong room. The room we were put in was below average. There is mold growing above the shower. The shower itself was not great. We wore shoes. We asked for towels but they couldn’t provide any. The pool was broken, there’s hardly anything to buy in the shop they had, the laundry and computer room were broken. The breakfast consisted of bread and spray “can’t believe it’s not butter”, cereal, and the worst looking sausage I’ve ever seen. People were trying to feed their entire families with this food that was provided. We ended up having to eat elsewhere and spend more money. When I went to call for maintenance because our toilet was clogged, I was met with an unplugged telephone, had to call on my cell phone. I requested for someone to come fix the toilet and bring us more toilet paper and was told no one was there, no maintenance or housekeeping, I could come and fix it myself or they could move me to another room. This hotel looked real cute online but it’s kinda ghetto when you get there.