If you are a Korean, never choose to stay here. I mean, I understand that many people don't recognise Asians' face. However we should be sorry if we make mistake sometimes, that's our common sense. However, even the manager just keeps saying that my name is like a Chinese one. So they think it's not their mistakes but quite acceptable. I think it's very rude and also is a kind of racism; are you going to give a Spanish letter to Italian person and never say sorry? If you make a mistake, then you need to understand the situation and you need to try to change it as a fine or normal hotelier. O.k., just make it clear, you know what? Koreans can't read Chinese. I had to ask stupid questions continually and they say, all information is in the welcome letter. As I mentioned I couldn't read it as it's in Chinese. I was saying what I felt to the manager during another topic of the conversation. Anyway, they gave me English one in the end. But never say sorry. I suggested her that "if you are not sure about my name's nationality, how about give letters and whatever in both Chinese and English languages", but she kept saying that my name is like Chinese one. OK. It’s not my fault, but it's because you are ignorant about 'names', you saw "Lee" and think its chines. There are full of ‘Lee’s in Korea. I finally found out that they actually do not care about Koreans, as there are few Korean customers. (I was only one at that time.) I see, then never say sorry.