과나후아토 B&B

“Increíble servicio y atención, muy bonitas instalaciones”

“The whole experience was a nightmare, when you travel to a new city in the middle of a festival in which all hotels are booked, the only security you have is that you previously booked a room with a credit card as a safety protocol. Since we arrived earlier, we went to have some breakfast, during this time, one of the managers called and told us that our room was not available anymore since he wanted a 50% of the payment done previously by deposit, even though we had booked with hotels.com and...

“The reservation was lost, we could only pay cash or by bank transfer, no parking close by, the room we got was spacious, but on 2 and 3 day never received housekeeping. The breakfast /coffee was always empty by 9 am. Many lights were burned out. Not the service we expected, there was seldom any one around to ask for help. It was pretty much do it yourself, once you paid and got the key.”

“Excelente atención por parte de los anfitriones, muy buena ubicación aunque con algo de ruido por las noches en la habitación que da hacia la calle. Limpieza 100.”