The staff was extremely friendly and helpful, although they may have been understaffed. A couple of times there wasn't anyone at the front desk for a decent amount of time. Once we even left a note from grabbing some items from the drink and snack area. Our room was nice, but it could've definitely been cleaner. There were crumbs everywhere on the floor and the garbage cans hadn't been cleaned under the trash bags. The bathroom, bed and sheets were clean though, so that's why I didn't complain. We did stay for 4 days, and the same mess was on the hallway and elevator floors the entire time. Again this could've been a staffing issue. Overall a decent hotel. We've stayed in the area at least once a year and have had better experiences, so I would probably not stay here again.